Insurance & Billing
Payment is required at the time of service and copays may be collected at check-in. Please check with the front office staff if you have any questions about your balance. You may also pay at the link below.
No Surprises Act
Your Right to a Good Faith Estimate
Starting January 1, 2022, the Department of Health and Human Services has mandated health care providers to give patients who do not have health insurance or who are not using insurance an estimate of the bill for medical items and services. This bill is called the No Surprises Act.
You have the right to receive a Good Faith Estimate and Carolina Endocrine Associates will provide one to self-pay patients or patients receiving care outside of their health insurance network. The Good Faith Estimate shows the total expected cost of any non-emergency items or services. This estimate is based on information known at the time that the estimate is created.
You may request a Good Faith Estimate in advance of an already scheduled medical service or item, or before scheduling an item or service. The estimate will be provided within three days of its request.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate or the dispute process, visit www.cms.gov/nosurprises.
Question about the No Surprises Act?
If you have questions regarding the No Surprises Act/Good Faith Estimate please contact our office at 843-863-0088 Monday through Thursday, 8am to 4:30pm or send us a message through your patient portal.